Treasure Tree Privacy Policy
Treasure Tree is committed to respecting and protecting your privacy. We collect personal information in order to provide the very best customer service.
This privacy policy sets out how Treasure Tree collects, uses and protects any information that you may supply to us when purchasing goods from us in-person at events, when you use this website or when you communicate with us via our social media pages or by phone, e-mail or other means.
Treasure Tree: Who We Are
Treasure Tree Limited is based at 1 Long Barton Avenue, Okehampton, Devon, EX20 1FR. Our company registration number is 07449565.
Treasure Tree is a company that specialises in offering Christmas decorations via our website and at major Christmas events. Treasure Tree also acts as a wholesale supplier to certain premium retailers.
Who Controls The Collected Data?
Jane Labib is the owner of Treasure Tree and is the data controller. You may contact Jane at Info@treasuretreeltd.com or on 01837-657686.
Collecting And Protecting Personal Data
The main reason we collect personal information (name, address, phone number and e-mail address) is to fulfill your order with us. We also capture information when you visit our website (which uses cookies and similar technologies to learn how we can improve our services to you) and when you visit our social media pages or when you contact us by phone or e-mail. We process your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2018.
If you have agreed that you wish to receive marketing information from us (such as our quarterly Treasure Tree newsletter or special promotions) then we will e-mail those to you.
We are processing all data by consent. If at any time you wish to withdraw your consent, please contact the Treasure Tree Data Controller as specified above. However, please note that if you choose to withdraw all personal information (name, address, phone number and e-mail address) it will mean that we will be unable to fulfill the items that you have ordered from our website.
Children Under The Age of 18
Our website is not intended to be used by children under the age of 18.
Will Treasure Tree Share My Personal Data?
Treasure Tree only shares your personal information outside our business in a very limited way, e.g. with service suppliers (such as courier/delivery companies) that are crucial to completing your online order. When we share your data with other parties, we will already have created a contract with them that requires them to protect your personal information at all times. All of our suppliers are fully compliant with GDPR 2018.
We never sell your personal data to any other third parties.
Will Personal Information Always Be Stored Within the EU?
Personal information for UK and EU customers will never leave the EU.
For How Long Will My Data be Stored?
Personal information will be held for 7 years from the time of your last customer transaction. This period of time is a formal requirement of HMRC for business audit purposes.
Will Personal Information Be Subject To Automatic Decision Making?
As Treasure Tree only processes personal information on a consent basis, you will not be subject to automatic decision making or profiling.
Security
We take the security of your personal information very seriously and use various methods to ensure it is always held safely. We use security systems to only allow authorized persons to access and process your data. We want to prevent any unlawful processing, accidental loss or damage to your information.
However, it must be recognized that transmission over the internet to websites and social media pages may not always be secure. We urge you to always be cautious and on alert to any suspicious activity.
We use SSL encryption technology (Secure Socket Layer technology) to encode all personal information that you supply to us when you place an order on our website. Before you enter any personal information, always double check that you can see the locked padlock icon in the website browser.
Although we strive to do everything possible to protect your personal information, we cannot always guarantee the transmission of your data whilst it is being sent online. When you are using our website, you agree to accept this point and cannot hold us responsible for any security breach unless we are proven to be clearly at fault.
It may be that you link to our website from another source. If this is the case, then please know that we are not responsible for the practices and privacy policy of that first source. We strongly recommend that you always read the privacy policy of any third party website you may use.
I Did Not Supply My Personal Data So What Personal Data Are You Processing?
We never purchase personal data from any other sources.
We may have been given your personal data (name, address, telephone number) by a relative or friend who wishes to purchase a gift for you.
What Are My Legal Rights Concerning The Personal Data You Hold About Me?
You have the right to
- Access and understand the personal data that we hold about you.
- Object to processing your data (but please know that this may affect our ability to process your order and complete the sale of goods).
- Have your personal data updated, restricted or erased (so long as this is not required to complete the contract)
- Port your personal data to another controller
Please recognize that it is important the personal data we hold about you is current and accurate. Please contact us if your personal data changes and any amendments are needed. Please contact the Treasure Tree Data Controller at info@treasuretreeltd.com or call 01837-657686
Who Can I Complain To If I Feel My Privacy Is Being Abused?
You can complain to the ICO. For ICO contact details please refer to their website.
For any other queries relating to our privacy policy, please write, phone or e-mail our Data Controller, Jane Labib at
Treasure Tree Ltd,1 Long Barton Avenue, Okehampton, EX20 1FR
Tel. 01837-657686
e-Newsletter Sign Up
Find out what the Treasure Tree team are doing throughout the year with our quarterly newsletters
